Ian specialises in helping leaders, teams and organisations operate differently by thinking and executing different. This includes helping to make sense of complexity and change utilising techniques that produce meaning and clarity of understanding such as strategic narrative (corporate story) and visual language.
Ian operates across all sectors with extensive experience in enabling the Business and IT community to collaboratively build a better future together. His core expertise includes helping to visualise what going digital looks and feels like, mapping the customer journey as a mechanism to support transformation and target operating model design that uniquely incorporates how the organisation actually does business, reflecting how the people operate in the real world.
Throughout his career, Ian has successfully taken three start-up ventures to market, he has also worked in industry to board level in Retail & Leisure operations; having earned a reputation for successfully turning around distressed businesses cost neutrally.