Derek has over twenty years’ experience in leadership roles and a proven track record of delivering business results in high volume and complex environments, whilst leading individuals and teams through change and creating performance based cultures.
Formerly a Head of Customer Service at AXA, Derek was responsible for the design and build of a number of new operations as well as the turnaround of several poorly performing business units.
He has advised CEOs and senior teams of global organizations assisting them in delivering sustainable performance improvements through high-performance leadership development and organisational culture change. Derek’s unique skill set combination of a logical, process mind, high emotional intelligence, deep understanding of people and the ability to ‘create order out of chaos’ make him a trusted advisor to a number of global business leaders. He has worked extensively with fast growth SMEs as well as global corporations, designing and implementing fit for purpose solutions and cultures to enable delivery of the organisations’ mission and strategy.