The Scandal Called Design Thinking
The scandal called Design Thinking: Where did it come from and who coined the term "human-centered design"? I was listening to a TED talk by Tim Br…
Employee Engagement
Is anybody listening?
"Wisdom is the reward you get for a lifetime of listening when you'd have preferred to talk." D. Larson Over the past several months, millions of di…
Why continuous reflection provides cultural rewards for organisations
Organisational reflexivity - a better future for businesses, employees and customers alike? It is the assumption of this article that contemporary bu…
5 Reasons your employees may be unhappy right now
In the research for my recent book Freedom To Be Happy, we found that happiness at work has understandably decreased for many employees during the glob…
Covid-19: Keep Calm and Stay Strong
You can’t just ‘carry on’, well not as normal anyway. The impact that the Coronavirus pandemic is having around the world is like nothing we have seen…
Empowering and enabling the employee journeys of the future
This thought piece will build on the ideas I brought to the table in Would you be willing to let a machine take your job? and The transformative power …
Maslow’s Pyramid Applied to the Company
Maslow's hierarchy of needs is a motivational theory in psychology proposed by Abraham Maslow. It is comprised of a five-tier model of human needs, o…
Inject some humanity… please
In every office, in every business, and every industry and public service across the country, people go to work every day. As they enter the building…
The internal perception gap that is holding back your employee experience
Recently, I wrote about the perception gap that exists between how businesses think they are doing, regarding the delivery of great customer experience…
I Dared to Care
“Always treat your employees exactly as you want them to treat your best customers.” - Stephen R. Covey Caring leadership gets the most out of peo…
10 Things that you can do to improve the employee experience
TINYpulse recently published their 2019 Employee Engagement Report titled The End of Employee Loyalty. With reputedly one of the largest databases in …
Designing creative workspaces to spark creativity at work
The last few decades have allowed us to realize that creativity, as an innate human ability to solve problems and generate ideas, is the fuel for innov…
Innovation Reward and Recognition in a Barbell Economy
Many innovation discussions kick off with a reference to the future. It conjures pictures of visionary ventures and ground-breaking projects featuring …
How to create an innovation culture that lasts
Many organisations kick-off an innovation programme with innovation training or brainstorming sessions. Seeing that it is easier to execute, this can b…
Innovation Thrives When there is Fuel to Burn
I live in the Mountain West of the United States. The sheer beauty of the Rocky Mountains, the Grand Canyon and countless other natural wonders is well…
To Reward or Not To Reward – That is the Question?!
For those of us who run ideas programmes within organisations, the decision ‘to reward or not to reward’ can be a tough one. Financial reward can be a …
Pause for Thought
Reflection: Today I went to the funeral of a friend’s husband who passed away long before his time. Appreciate this may not be the most uplifting way …
FUN?!
The Premise: For those of you who are not a BBC viewer, W1A is just a postcode. However, for those who tuned in at 9.00pm on 18th September, a new se…
Forget your innovation strategy if the HR Department is not on board
Financial resources, know-how, assets, they are all created by the human resource of the company. People are behind the success or failure of any init…
Spatial Attraction: Employee Engagement Beyond First Sight
Many leaders understand that engaging people is essential for innovation. But few recognise a powerful tool right under their nose…the physical environ…