Happy managers: The new leaders of the 21st century
The happy manager must be dynamic, proactive, natural leader and motivational speaker, able to keep consistency between what their collaborators shoul…
Culture
Soft is hard
Employees are fueled by soft things like organisational #culture, #teachable moments, effective #collaboration, ability to experience #change, and #per…
Is open office dead?
After a year or more working from home, employees will need to return back to their offices. But, things will change and it seems that many offices w…
5 Reasons your employees may be unhappy right now
In the research for Matt Phelan’s recent book Freedom To Be Happy, they found that happiness at work has understandably decreased for many employees du…
4-step positive behaviour change: A visit to a physio changed my life
We always want to change people. We want to help. To fix. To improve. We advise, problem-solve, suggest, try to change someone for their own good. Our …
Revealing an organisation’s true colours
Actions speak louder than words. And actions during a crisis speak extra loud –putting a company under stress can reveal its true values. Established c…
Bigger Tank, Bigger Turtle
Hopefully, the enforced change in how we work as a result of lockdown will have given people an opportunity to challenge the status quo and influence h…
Made in China – Social Credit, Coronavirus, 5G
Is Coronavirus the catalyst for a UK or even global social credit system? And if so, what would that mean for our productivity, adaptability, freedom a…
Passion and Optimism in the Time of Coronavirus
The Covid-19 crisis is having a profound effect on almost every aspect of our lives. It feels as though the whole world is pressing the reset button. I…
The Missing Values in the Engagement Equation
With a billion dollars being invested into employee engagement in North America can we discern if these efforts are successful? This article speaks to …
The Best Design Thinking Exercises for Any Phase of a Project
Design thinking is a popular concept and many techniques can be used to great effect! Where to start and which techniques to use at various phases of t…
War in a World Designed by Men
Is the impulse to wage war an inherent part of human nature, or simply part of the cultural conditioning and gender bias we find in all aspects of a wo…
The Hand of Time
The hand of time touches us all eventually and cannot be escaped. Memories are often the golden thread that stitches our experiences together and help …
Most Companies Don’t Get What It Means To Deliver A Great Customer Experience
In a recent conversation with Jeff Titterton, CMO of Zendesk about their Customer Experience Trends Report 2019, we talked about some of the challenges…
Transforming Corporate Culture with Innovation Practices
The most innovative companies are usually lauded for their great cultures, and for good reason. Culture determines how things gets done in an organizat…
Idea Bullies: Identifying and defusing them
idea: a thought or suggestion as to a possible course of action bully: a person who habitually seeks to intimidate or harm through their actions I …
