AI and Human Centricity – Resetting Our Power Dynamic
Enabling Artificial Intelligence requires careful consideration of human value-add capability - this requires us to ask questions around the redistribu…
Culture
The Hand of Time
The hand of time touches us all eventually and cannot be escaped. Memories are often the golden thread that stitches our experiences together and help …
Hire for kindness and curiosity
Learning from serial entrepreneurs is always a good idea. Asking them the questions you are wondering about can assist in overcoming early obstacles an…
Most Companies Don’t Get What It Means To Deliver A Great Customer Experience
In a recent conversation with Jeff Titterton, CMO of Zendesk about their Customer Experience Trends Report 2019, we talked about some of the challenges…
Transforming Corporate Culture with Innovation Practices
The most innovative companies are usually lauded for their great cultures, and for good reason. Culture determines how things gets done in an organizat…
Idea Bullies: Identifying and defusing them
idea: a thought or suggestion as to a possible course of action bully: a person who habitually seeks to intimidate or harm through their actions I …
FUN?!
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