The Art of Distance Management
I’m writing this from the desk in my one-bedroom apartment on the Isle of Dogs, looking out over the River Thames. It’s a lovely spot, but it’s the sam…
Management
What if we said no to our customers, once in a while?
There are certain ideas about which, once they have taken hold, is very hard to imagine a time when we might have thought any other way. Not many peop…
The Missing Values in the Engagement Equation
North American firms are spending almost one billion dollars per year on employee engagement surveys, schemes, and consultants. This major investment i…
Answering cold calls with confidence
I remember getting a cold call from Dropbox one day. They had done an analysis of accounts that used our corporate email address as a primary login for…
Culture does not eat strategy for breakfast
Are culture and strategy interdependent, interrelated, or intertwined? Does anyone really know? I often envision culture and strategy sitting in the m…
The Infinite Game
During the last few decades we have lost touch with what exactly is the kind of game that we are playing, when we go to work. It is time to understand…
Rediscovering sustainable competitive advantage
Sustainable competitive advantage? Seriously? In our time? Most business leaders I talk to agree that the days of sustainable competitive advantage ar…
You are your own bottleneck: Tips to successfully grow a new business
No-one will be surprised to learn that start-ups and small businesses in the United Kingdom play a crucial role in growing the domestic economy. In fa…
The future manager. (middle) managers in the era of lean innovation management
Lean innovation management has changed the way organizations create value. The way we think about creating value today is much different than the way w…
Why middle managers are key to successful change
Legend has it that middle managers get in the way of innovation as they jealously guard their fiefdom and obstruct progress and change. Except the leg…
Ensuring you have the talent to be innovative
The role of talent in the innovation process is well established. Not only are organisations striving to ensure they have the brightest people working …