The importance of being (grammatically) earnest
Fifty-nine percent of consumers in the United Kingdom (UK) would chose to not do business with a company if the grammar on their website or public mark…
Culture Change
Blockchain and the government- Will they tie the knot?
One of the crypto-startups which I have been engaged with chose Estonia to launch their offering. The reason was pretty simple: the government, regulat…
5 ways global brands can survive in a world of hyper-localism
What kind of strategy should brands follow in the age of Trump and Brexit? Should they take note and subtly imitate emerging nationalisms in most world…
The Power of the Ignorant Leader
Strive to be a Stupid Leader Stupid - Adjective – Lacking Knowledge or awareness In this 4th Industrial Revolution characterized by the massive disru…
Are People Really Afraid Of Change?
When we talk of innovation, there's a common perception that people aren't particularly fond of change. They'll strive to protect the status quo as muc…
The Tyranny of Models
I am passionate about helping organisations become Intrapreneurial. Supporting their cultural re-birth. Witnessing their transformation into vibrant, h…
Getting to the Heart and Soul of Artificial Intelligence
Almost 5 years ago, Mother Jones[1] published a compelling vision of how quickly Artificial Intelligence (AI) could take over our jobs and completely s…
Delivering an innovation culture shift – the practical point of view
Right intention, wrong execution. Working with a large enterprise began in the usual way: the Innovation Team in a room discussing their objectives. Ea…
Five Key Tenets of Cultural Intrapreneurship
In my last article I made the distinction between structural or procedural intrapreneurship and cultural intrapreneurship. Structural or procedural in…
Toward embedding a Culture of Intrapreneurship
The basic concept of intrapreneurship is simple: Intrapreneurship is the act of behaving like an entrepreneur while working within a large organizatio…
Should we rush to a cashless society?
In Sweden, cash transactions make up less than 2% of the total transaction value across the entire economy. The small number of centralised banks are c…
Coaching innovators to deal with the hot potato called ‘system’
In 1700, European leaders faced a famine. An over-reliance on wheat and a rejection of the potato because it was strange and unappealing was leading to…
Overcoming Fear Of Change and Resistance
Just recently I had the opportunity to trial a software tool, one that the CEO said would revolution outbound sales. It was a software tool that would …
Culture Change is No Quick Fix
I was recently invited to provide a ‘culture lens’ on a draft Tender document for a 2 year programme of culture change in an organisation of c50,000 em…
Stop measuring engagement and engage
If we spent less time measuring how engaged our employee are, we could spend more time simply engaging them. The statement might seem obvious, but rea…
Taking responsibility in a changing world
"If you can keep your head when all about you Are losing theirs and blaming it on you," You will no doubt recognise the above as the famous …
Innovations in driving employee, supplier and customer engagement
One of the questions that my clients often ask me is "what should we look to innovate? Should we be looking at creating new innovative products and ser…
Innovation in the face of the experience and sharing economy
Consumers are seeking meaningful and enriching experiences instead of accumulating products that risk becoming future physical and mental clutter. This…
Innovating for a mass market with less stuff
Consumers are changing how and what they buy. They are reassessing whether they need to own possessions, either by sharing or more consciously deciding…
Decluttering – what does it mean for your brand and innovation?
The way that property is defined and desired has really changed. The range of ways that people engage with belongings has changed, such as storing musi…